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Refund & Return Policy

Last Updated: May 4, 2026

1. Overview

This policy explains how refunds are handled for ScanBeyond paid subscriptions.

2. Subscription Charges

ScanBeyond subscriptions are billed in advance on a monthly or yearly basis, depending on the plan you choose at checkout.

3. Refund Eligibility

• If you were charged in error, contact us and we will review and correct the charge as appropriate.
• If you cancel, your subscription remains active through the end of your current billing period unless otherwise required by law.
• Partial refunds for unused time are generally not provided, except where required by applicable law or when approved at our discretion.

4. How to Request a Refund

To request a refund review, email [email protected] with:

• The email address used for your account
• The date and amount of the charge
• A brief description of the issue

5. Processing Time

If a refund is approved, it is issued to the original payment method. Processing times may vary by payment provider and card issuer.

6. Contact

For billing and refund questions, contact: [email protected]